Welcome to Beebot Customer Support
Beebot Support has 12 modules, curated to streamline and transform experiences for customers
Surveys and Polls
Campaign Manager and Messenger modules allow you to create real-time customer support communications across multiple-channels such as SMS, email, WhatsApp and social. Keep them updated on support services, changes and new T&Cs.
Use event-driven and triggered campaigns to deliver support and education to customers. Push communications across multiple channels in real-time, linking to knowledge hubs and intranets, websites and other content repositories.
The Smart Answers module gives your customers quick access to the answers they need, when they need them. Meanwhile, the Beebot Anywhere module means your Bots can be accessed by customers through multiple devices and channels.
The Beebot Analytics module offers easy-to-navigate, real-time reporting and insights, to identify even more ways to continue to maximise improvements to your bottom line.