Beebot Employee Support

Your Digital Assistant for Employees

Employees expect better experiences.

Beebot Employee Support is a next gen self-serve support experience for employees, it’s 24/7 and works across any device.

Watch our Employee Support Product Video

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92%

of HR leaders believe the future of providing excellent employee service has to include chatbots.

Service Now

50%

of knowledge workers are unable to find the information they need in the workplace.

Business Wire

70%

of white-collar workers will engage with AI chatbots every single day by 2022.

Gartner

30%

of a brand’s employee support costs can be saved by using automated AI chatbots

IBM

A shift to RPA and conversational AI is a hallmark of growing companies

With Beebot Employee Support, you can seize the initiative quickly:

Cloud deployment, swift set-up and managed service

Affordable for all businesses – with a rapid ROI

Continual learning AI and strategic business debt recovery insights.

Works on any device 24/7.

Real-time employee support.

Beebot Employee Support is a next gen self-serve support experience for employees, it’s 24/7 and works across any device.

With AI and advanced analytics, Beebot Employee Support personalises support for each employee offering a unique support experience and can be optimised over time.

Real-time chat across multiple devices, providing employee help
Automate IT support ticket requests
Offer training on-demand

We Can Help Your Business

Send us your email address, and we’ll be in touch with more information.

Better Employee Support.

Providing answers 24/7.

In a post pandemic world, employees are working remotely or hybrid and expect support to be available 24/7, across all digital and social channels, to meet their needs at the point of need.

The Beebot Interface is a unique Employee Support experience created in your brand where you can house multi-media support content, offer quick links and actions, with an integrated conversational AI bot so employees can self-serve their own support. Our technology can even complete tasks for them.

Real-time employee service automation, providing answers 24/7 across multiple devices
Acts as self-service hub for resolving common support call requests
Supports Employee campaigns and automates surveys

A World of Benefits

Enhance Employee Experience

Increase satisfaction, happiness and retention.
Enable user led optimisation with employee feedback
Recommend learning topics and training content

Reduce Employee Support Costs

Reduce employee support costs.
Increase employee productivity.
Automate IT support ticket processes.
Reduce task time with an automated action bot.

A multitude of use cases to reduce costs and wow your employees

Navigating information, quick access to company systems,
task completion and quick tips on data entry.

Chatbots can help employees with navigation to systems or content, including finding specific pages, quick access and actions like booking a holiday and form completion directly inside the bot.

Pushing training content and guided learning on key processes
at the point of need.

Our Interface and bot can serve user content (video and PDF) based on the questions they ask their digital assistant. It can also recommend learning topics and training content.

Employees can Submit and complete IT Support Requests.

Deflect employee IT support requests using our intelligent chatbot, which can provide tailored answers repetitively saving you the support costs and providing IT support on-demand.

Proactive Alerts and Notifications

Push notifications like a native app to announce company activities, new hiring, reminders of important dates, HR and other department notifications e.g. system updates.