Family Hubs Digital Solution

Revolutionising family services, Beebot AI's Family Hubs offers a unified digital gateway, consolidating diverse resources, services and systems for unparalleled ease and efficiency in family support. This one-stop digital solution elevates family and professional experiences, offering efficiency and cost savings.

Trusted by 4,000+ companies

Our Research

As part of our proof of concept for UK Councils, Beebot AI conducted co-production workshops and solution-testing sessions with a diverse spectrum of families, residents, and professionals across the UK. These groups were thoughtfully selected to encompass individuals from various ethnic and educational background, and representing different life stages.

100

+

Councils Engaged

200

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Solutions Created

100

+

Professionals Surveyed

300

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Family Surveyed

Solution Overview

Our solution delivers a best-in-class digital Family Hubs experience, accessible to the entire community, with a single point of access, from any device. For any councils involved in the Family Hubs and start for life programme, it consolidates all national, local content and services, existing websites and apps into one application. Helping families self-serve their own support 24/7 365.

Recognised as a Crown Commercial Service approved provider within the AI framework, Beebot AI goes above and beyond the Family Hubs digital guidelines for UK councils.

Problem Statements for Families

Reactive Support Services

Points afraid but may

Lack of Localisation in Services

Stigma in Seeking Support

Repeating Stories to Different Professionals

No Out-of-Hours Support

Inefficient Council-Resident Communication

Absence of Continuous Digital Support

Difficulty Finding Trustworthy and Current Information

Problem Statements for Professionals

Challenges in Meeting Heightened Support Expectations

Lack of Insights and Analytics

Families' Lack of Awareness of Services

Difficulty Measuring Community Program Impact

Inefficient Council-Resident Communication

Limited Resources for Diverse Community Needs

High Volume of Service Calls and Administrative Tasks

Capabilities

Explore the features that streamline family engagement and optimise council workflows.

Custom Support

An automated onboarding process provides users with tailored information and resources, ensuring a relevant and effective experience.

Streamlined Information Access

A comprehensive, integrated platform acts as a central hub that connects a wide array of resources and libraries with service location tools. This setup addresses the fragmentation of information, providing updates on events, services, and essential details for simplified access.

Extended 24/7 Support System

A robust support system across multiple devices ensures anytime access to AI-powered chat assistance and expert help, offering comprehensive support and resolving urgent queries outside regular hours.

Structured Care Pathways

Users enroll in programs receiving consistent guidance tailored to their unique needs and journey.
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Data-Driven Engagement

Targeted surveys are conducted for platform enhancement, maintaining alignment with user needs through a continuous feedback loop.

Advanced Insights and Reporting

Analytics provide valuable insights to enhance understanding of engagement and inform strategic report production, enabling more effective service provision and data-informed policymaking.

Efficient Event Management

An automated and customisable booking system tnat lists events and activities, facilitating easy sign up, and cancellation, thereby improving attendance and operational efficiency.

Centralised Support Ecosystem

A unified digital hub providing families and professionals with 24/7 access to support information, systems, services, partner resources, and an independent interface for streamlined, autonomous assistance.

Our Benefits

Reduce Costs

Automate family support queries and administrative tasks across a multitude of areas.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Reduce council call centre costs through families’ self-serving support.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Significantly increases staff efficiency and productivity across operations.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Automate transactions like forms and applications.
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Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Integrate with third-party services to reduce pressure on the wider family hubs network.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Enhance the Experience

Consolidates third-party services, websites, and information into one ecosystem.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Provide a personalised support experience across any service line.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Real-time 24/7 Q&A and live agent hand-off feature for families.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Multi-device experience without the need to rebuild systems.
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Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Implements proactive strategies to address family needs early.

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

About Beebot AI

Let us show you how we can partner with you and help you work smarter, faster and more productively.

About Beebot AI

Let us show you how we can partner with you and help you work smarter, faster and more productively.

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The Power of Our Solution

Our solution delivers a proven return on your investment, equipping you with solid data to inform and provide evidence to senior stakeholders.

Staff Efficiency

A robust toolset significantly enhances staff productivity and job satisfaction, reducing operational hours and turnover costs.

Channel Shift

Robotic support modernises customer service by handling enquiries, significantly cutting support call volumes and cost and improving response quality.

Consolidation

Centralising digital services on an integrated platform saves considerable costs and improves the user experience, leading to better return on investment

Self-Serve Digital Support

Self-service options lessen staff workload and operational costs, while boosting family and professional satisfaction through empowerment and convenience.

Support PH Outcomes

Digital tools promoting healthy behaviours save council and NHS costs by reducing the need for direct healthcare interventions.

Analytics/Optimisation

Analytics for 'soft referrals' streamline early intervention, reducing future costs and improving resource allocation for council and NHS services.

Why choose Beebot AI?

Utilises conversational AI, RPA and analytics in a modern, intuitive, progressive web/mobile application that provides a digital “front-door” across a range of Family Hub, SEND local and FIS support services.

Combining standard web based platform features with intelligent automation to simplify processes, free up resources and improve operational efficiencies.

A deep understanding of the Family Hubs space, regulary carrying out our own research with councils and families across the nation through co-production studies.

Feature rich solutions tailored to your requirements and that of your families and professionals.
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FAQs

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