North Northants Goes Live with Digital Pathways
North Northants Council has taken a forward-thinking approach by launching Beebot AI’s Digital Pathways, improving access to support and reducing administrative burdens. This solution provides instant, tailored assistance, enhancing efficiency and creating inclusive, citizen-centred experiences.
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Hear from Our Customers
“Working with Beebot AI on our Digital Family Hubs has been a great experience. From the start, Beebot AI really understood what we needed and the challenges we faced. They have delivered an innovative platform that will help us to transform how we serve our community. The collaboration was smooth and productive. Their team was professional, responsive, and proactive, ensuring the AI and automation technologies perfectly fit our needs. They effectively consolidated various services and information into one easy-to-use app, making it much simpler for families to access the support they need.”
Amanda Murrell, Family Hubs Programme Manager at Luton Council
How can Beebot AI elevate your operations?
Automate and streamline your processes to boost efficiency and drive growth. Let's transform your organisation together.
Digital Front Door
Our digital front doors create an online platform for councils that centralises access to your local services, information, and resources for families, citizens and professionals. It streamlines communication and transactions, allowing citizens to easily find and use services such as paying bills, reporting issues, and accessing community information and events. This digital gateway enhances efficiency and accessibility, making it simpler for your citizens, families and professionals to engage with you and the services you offer.
Read More About Digital Front DoorChannel Shift
Beebot can enable you to enhance your citizen and family experience by transitioning traditional communication channels to be automated. Channel shift for councils refers to the strategic movement of service delivery from traditional, often more costly, channels like phone or in-person interactions to more efficient digital platforms. This transition aims to improve accessibility and convenience for residents while reducing operational costs for the council.
Read More About Channel ShiftWaiting Well
Supporting citizens along their journey to services and enabling self-help through digital sequences. Waiting well for councils involves implementing strategies to enhance the experience of residents and families who are waiting for services or responses. This can include providing clear and timely updates, offering alternative resources or interim solutions, and ensuring that wait times are reasonable and communicated effectively. The goal is to maintain resident satisfaction and trust, even when delays are unavoidable.
Read More About Waiting WellAutomate Administration
Removing costly administration with automation to drive efficiency. Councils can use AI to automate administration by implementing chatbots and virtual assistants to handle routine enquiries, freeing up staff for more complex tasks. AI can also streamline document processing and data management, reducing errors and increasing efficiency. Additionally, predictive analytics can be employed to anticipate service needs and optimise resource allocation, improving overall service delivery.
Read More About Automate AdministrationWorkforce Enablement
Maximise workforce productivity to increase outcomes for citizens. Workforce enablement technology for councils involves using digital tools and platforms to enhance the productivity and efficiency of council employees. This includes providing mobile access to data and applications, enabling remote work, and leveraging collaboration software to improve communication and coordination among staff. By equipping employees with these technologies, councils can deliver services more effectively and respond more quickly to community needs.
Read More About Workforce EnablementEarly intervention
Utilise modern assessment tools to reduce admin and intervene early to see a decline in downstream costs. Early intervention technology for councils utilises data analytics and predictive tools to identify potential issues within the community before they escalate. By monitoring trends and patterns with Beebot AI’s technology solutions, councils can proactively address problems such as social care needs, infrastructure maintenance, and public health concerns. This proactive approach helps to allocate resources more effectively and improve overall community well-being.
Read More About Early interventionCustomer Experience
Deliver citizens experiences that build confidence and simplify transactions for citizens while reducing costs. Customer experience technology for councils encompasses digital tools and platforms designed to enhance the interaction between residents and council services. This includes user-friendly digital front-doors, PWA apps, and automated systems that simplify tasks like service requests, payments, and feedback submission. By improving accessibility and responsiveness, our technologies aim to increase citizen and family satisfaction and engagement with council services.
Read More About Customer ExperienceHow can Beebot AI transform your operations?
Automate and streamline your processes to boost efficiency and manage demand. Let's transform your organisation together.
Unlock Digital Self Service
Transform your online presence with modern websites and mobile apps. Ensure your services are always accessible—across any device, at any time—delivering seamless, impactful experiences for every user.
Revolutionise How Services Are Found
Simplify access to vital services with a streamlined directory solution. Beebot AI brings together all the essential services in one place, helping residents find what they need quickly and easily, with up-to-date information at their fingertips.
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Streamline Scheduling, Boost Efficiency
Take the hassle out of events. Our booking system is designed to reduce admin time and improve service efficiency, letting users book services and activities with ease—anytime, anywhere.
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Support That Scales
Digital Pathways empower councils to deliver faster, more proactive support without stretching resources. Automating routine guidance, Pathways delivers an efficient method of early intervention and medium to long term support.
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Customer Service Automation That Works for You
Beebot’s AI platform handles everything from FAQs to complex inquiries, ensuring residents receive immediate, accurate support 24/7, with minimal wait time.
Simplify HAF Management
Our solution simplifies the booking process, ensures eligibility checks, and keeps families informed with real-time updates, improving coordination and enhancing the experience for organisers, volunteers, and participants.
Save, Scale and Enhance your organisation, community and employees with our AI and intelligent automation solutions.
Join 100s of organisations who have streamlined and enhanced their digital solutions and the way they interact with their stakeholders.
customer service queries resolved.
Streamlining support for citizens with AI-driven solutions.
longer engagement on Beebot platform
Users interact 18 times longer than with traditional council websites.
of Luton residents our Family Hubs platform useful
Helping families access essential services and support efficiently.
See How We’re Transforming
Public Services
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Introducing North Northamptonshire's Children's Services Digital Solution
Introducing North Northants Council's 'Family Hubs Digital Front Door,' a comprehensive online platform that unites key children’s and family services, providing accessible support and resources across the community.
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Introducing Luton's New Children's Services Digital Platform
We're excited to announce the launch of Luton Family Hubs' new website and app, developed with Beebot AI, providing families easy access to essential services and support. Read the full press release for details.
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Transforming Citizen Engagement: Coventry City Council’s Experience with Beebot AI
Jane Moffat from Coventry City Council shares how working with us is transforming service delivery - enhancing accessibility, streamlining services, and driving real impact for families and professionals.
Beebot AI and Spurgeons: Essential Resources for Citizens
Beebot AI has partnered with Spurgeons to offer compassionate, holistic resources for families. The resources are accessible and completely free, removing financial barriers that might prevent families from seeking assistance.
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About Beebot AI
Accreditations
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Accreditations
At Beebot AI, our commitment to industry-leading best practice, sustainability, and exceptional service is at the core of our operations. Our accreditations reflect our adherence to the highest standards in service delivery, security, and industry best practices.
Our Testimonials
“We have enjoyed working with Beebot AI on developing our online platform as the digital “one-stop shop” for families and front-line services to help residents get the right help at the right time with the right people. We have seen the enthusiasm for the AI product right there and then with professionals launching in and using the app, downloading it in seconds, and finding all the core features easy to find and use. It’s a clear indication that AI will play an integral part in UK councils in the years ahead, making it important for Coventry City Council and others to start adopting the technology. There is still lots of work to be done but we are pleased to be on this journey of transforming our residents’ experience.”
“There was so much enthusiasm on how the platform is going to support children, families and professionals in Halton not to mention some amazing ideas from you all on how it can be further improved and maximised to its full potential. What I have found over the course of this journey is that nothing is out of scope or beyond the realms of possibility which is really positive.
We would like to express our sincere gratitude to the entire team at Beebot AI for your ongoing support. Your responsiveness, expertise, and dedication have been invaluable to the development of the Halton Family Hub Online. Beebot's commitment to providing exceptional service gives us great confidence as we move forward. We look forward to a continued successful partnership.”
“Working with Beebot AI on our Digital Family Hubs has been a great experience. From the start, Beebot AI really understood what we needed and the challenges we faced. They have delivered an innovative platform that will help us to transform how we serve our community. The collaboration was smooth and productive. Their team was professional, responsive, and proactive, ensuring the AI and automation technologies perfectly fit our needs. They effectively consolidated various services and information into one easy-to-use app, making it much simpler for families to access the support they need.”
