Managing the employee experience is a crucial part of achieving organisational success. It’s good business practice to consider every employee interaction with your business, from their application, work routine, through to benefits and compensation.
Central to enhancing this experience is the use of employee experience platforms (EXPs), a platform that makes managing workforce interaction much easier.
Ready to learn more about engaging your staff? Well, this feature explores the evolution, key functions, benefits, and essential features of EXPs, shedding light on their role in increasing employee engagement, retention, and productivity.
It’s an intelligent automation platform designed to streamline common HR needs, such as with recruitment, onboarding, admin tasks, benefits, compensation, and induction days. In other words, you get an all-in-one suite of useful features to simplify your human resources procedures. And enable your teams to be more productive.
In the past, human capital management (HCM) software and HR information systems (HRIS) were relied upon for these functions. But those systems often fell short of delivering timely and relevant information.
EXPs have revolutionised the process! They’re not a one-size-fits-all solution, but they are a means to creating a unified and seamless employee experience.
Unlike traditional software options, workplace experience platforms offer flexibility, accommodating various vendors responsible for onboarding, payroll, learning and development functions within one user-friendly portal.
EXPs streamline onboarding by digitising paperwork and ensuring employees receive necessary documents before their first day. This extends to the ongoing experience, as employees can access benefits and compensation information anytime. All this information, from health insurance to commuter benefits and employee discounts, is accessible through a single login.
Performance management functions, including goal setting, manager-employee interactions, peer feedback, recognition, and employee surveys, are integrated into employee experience platforms. The inclusion of goal setting fosters clarity and accountability. Documenting these goals within a central platform holds managers and employees responsible while enabling straightforward tracking.
Learning and development can take various forms, from traditional in-person classes to online education and on-the-job experiences. EXPs merge all this information in one place, offering a comprehensive view of what an employee is learning and what development opportunities are available. This centralisation enables managers to link learning opportunities with employee goals.
You can distribute employee satisfaction surveys on a regular basis for direct feedback. These can be anonymous or otherwise, but the information you receive from staff can be crucial in raising retention rates.
It’s important you take advantage of the best available features in any EXP. What you should look out for are:
These are the industry standard options that’ll really enhance your HR potential. Our tip? Always get a demo of the software before singing up, that way you can ensure you get what you’re after.
There are many advantages to using an EXP. Below is the range of engagement and productivity perks you can expect:
Keep in mind there may be many different benefits on a business-by-business basis. And if you need more tips on keeping staff productive, we’ve got a full guide to engaging employees with AI-driven software.
EXP-driven employee experience positively impacts organisational efficiency, engagement, and productivity, resulting in tangible benefits such as:
Investing in an employee experience platform is a strategic decision that promises a more engaged, productive, and satisfied workforce. These platforms bridge the gap between technology and human resources, ensuring employees have access to the information they need when they need it.
In a dynamic and diverse workforce, the right EXP is the key to maintaining high employee satisfaction, engagement, and productivity.
You can book a free demo with us for a full demonstration of the software.
We’ll take you through every step so you get a full understanding of how you’ll benefit: 0161 823 1000 or info@beebotai.com.